Privacy Policy

1. Introduction

Welcome to Yamas Greece ("we," "our," or "us"). We're committed to protecting your privacy and being transparent about how we collect, use, and share your information.

This Privacy Policy explains how we handle your personal data when you visit our website yamasgreece.com (the "Site") or use our services. By using our Site, you agree to the practices described in this policy.

Company Information:
Yamas Greece
Athens, Greece
Email: stathop@gmail.com

2. Information We Collect

2.1 Information You Provide

When you contact us or book a tour, we may collect:

• Contact Information: Name, email address, phone number
• Communication Data: Messages you send us, questions, feedback
• Booking Information: Tour preferences, dates, special requests

2.2 Information Collected Automatically

When you visit our Site, we automatically collect:

• Usage Data: Pages viewed, time spent, clicks, navigation paths
• Device Information: Browser type, operating system, device type
• Location Data: General location (country, city) based on IP address
• Referral Data: How you found us (search engines, social media, affiliate links)

2.3 Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience. See our Cookie Policy below for details.

3. How We Use Your Information

We use your information for the following purposes:

• Provide Services: Process bookings, answer questions, send confirmations
• Improve Our Site: Analyze how visitors use the Site to make it better
• Marketing: Send you updates about tours, Greek travel tips (only if you opt-in)
• Legal Compliance: Comply with laws, resolve disputes, enforce our Terms
• Analytics: Understand visitor behavior to improve content and user experience

4. Cookies & Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our Site.

4.2 Types of Cookies We Use

• Essential Cookies: Required for the Site to function. These cannot be disabled. Examples: session cookies, security cookies.
• Analytics Cookies: Help us understand how visitors interact with our Site using Google Analytics and Google Tag Manager. These require your consent.

4.3 Managing Cookies

You can control cookies through our cookie banner (click "Cookie Settings" in the footer) or your browser settings. Note that disabling analytics cookies will limit our ability to track affiliate referrals and improve the Site.

5. Third-Party Services

We use trusted third-party services to operate our Site and business:

5.1 Google Analytics & Google Tag Manager

We use Google Analytics (GA4) and Google Tag Manager (GTM) to analyze Site traffic and user behavior. Google may collect data such as your IP address (anonymized), browser type, and pages visited.

Google's Privacy Policy: https://policies.google.com/privacy

5.2 GetYourGuide (Affiliate Partner)

We earn commissions when you book tours through our GetYourGuide affiliate links. GetYourGuide processes your booking information according to their privacy policy.

GetYourGuide's Privacy Policy: https://www.getyourguide.com/privacy_policy

5.3 Booking.com (Affiliate Partner)

We earn commissions when you book hotels through our Booking.com affiliate links. Booking.com processes your reservation information according to their privacy policy.

Booking.com's Privacy Policy: https://www.booking.com/content/privacy.html

5.4 Vercel (Hosting)

Our Site is hosted on Vercel, which may collect technical data for hosting and security purposes.

6. Your Rights (GDPR)

If you're in the European Union (including Greece), you have the following rights under the General Data Protection Regulation (GDPR):

• Right to Access: Request a copy of the personal data we hold about you
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Limit how we use your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for analytics cookies at any time

To exercise any of these rights, contact us at stathop@gmail.com. We'll respond within 30 days.

7. Data Retention

We retain your personal data only as long as necessary:

• Contact Inquiries: 2 years after last contact
• Analytics Data: 26 months (Google Analytics default)
• Cookie Consent: 12 months (stored locally on your device)

After these periods, we securely delete or anonymize your data.

8. Data Security

We take reasonable measures to protect your personal data from unauthorized access, loss, or misuse. Our Site uses HTTPS encryption, and we work with reputable service providers who maintain strong security practices.

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If you believe we've collected data from a child, please contact us immediately.

10. International Data Transfers

Your data may be processed in countries outside the European Economic Area (EEA), including the United States (Google's servers). We ensure adequate protection through standard contractual clauses and other safeguards required by GDPR.

11. Data Protection Officer (DPO)

For questions about how we handle your personal data, contact our Data Protection Officer:

Dimitris Stathopoulos
Email: stathop@gmail.com

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we'll update the "Last updated" date at the top of this page.

If you have consented to cookies, we may require you to re-consent if we make material changes to how we process your data.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Yamas Greece
Email: stathop@gmail.com
Website: yamasgreece.com

14. Lodge a Complaint

If you're not satisfied with how we've handled your personal data, you have the right to lodge a complaint with your local data protection authority:

Greece: Hellenic Data Protection Authority (HDPA)
Website: https://www.dpa.gr/